Monday, March 28, 2016

How to Streaming H.265 to Samsung via Plex without Video Buffering Issue?

HEVC x265 buffering when playing on Samsung TV via Plex 

I currently have a Plex Media Server on a local network. The network is cabled and using gigabit connections. I am currently having issues when playing HEVC/x254 videos whereby after every few minutes (normally every 3-5), the video stops and the buffering dots appears for a few seconds. This issue only occurs on my Samsung UE55HU7500 and UE55HU6900. If I use a PC, iPhone or iPad either locally or remotely it plays fine. It does not matter how I try and play the videos; both direct play and transcoding have the same results.

How to fix H.265 video buffering on Plex?

After searching on the Internet, we find this article: How to Fix Constant Video Buffering Issue on Plex. And we get the information that the vast majority of buffering issues when streaming content in a Plex app are caused due to the following two main reasons: 
1. The network connection can't support the requested stream.
2. The content can't be transcoded fast enough for the stream.

Since the user who posted the problem said that “The network is cabled and using gigabit connections”, we can see that there is nothing issue with the former reasons. As for the second reasons, it is well know that the transcoding process of H.265 is very computer processor intensive, if your computer is very old, it may be not powerful enough to perform the transcoding that you need. Besides that, the problem may also caused by device limitation. For example, the Plex app for your Samsung TV can experience memory-related constraints. If you try to play content at too high a bitrate, the app can run out of memory available to it, which can result either in crashing or in poor playback, which may manifest as buffering. When in device limitation cases, lowering the video streaming quality in Plex app to the recommended values may help.

Transcode H.265 for streaming to Samsung TV via Plex

If above listed ways does not address your issue, another effective way is transcoding the high bit rate H.265 to Plex supported H.264 codec with lower bit rate but high quality. Here, you can utilize our top ranked H.265 Video Converter,Pavtube Video Converter for Windows/Mac (support Mac OS X El Capitan), which can effortlessly decode H.265 to Plex app for Samsung TV compatible H.264 codec, so that you can play video on Samsung TV via Plex without video buffering issue. In addition, you can also compress 4K video to 1080p for smooth video streaming effect.

Besides H.265, the program also assist you to convert other incompatible file formats such as AVI, ISO, BDMV,Video_TS, etc for playing on Samsung TV (Plex app supported Smart TV models)through Plex app.

Windows version


Mac version


How to Transcode H.265 for Smoothly Streaming to Samsung TV via Plex?

Step 1: Load H.265 HEVC files to the program.
Launch the software on your Mac computer, click the "Load files" button or "Add video" button to add source H.265/HEVC files.

Step 2: Output Plex app for Samsung TV supported file format.
For great video quality and smoothly playback considerations, you can select the H.264 as output format from "Format > HD Video > H.264 HD Video (*.mp4)".

Step 3: Compress 4K to 1080p.
Open "Profile Settings" window, click "Size(pix)" to select 1920*1080 as the final resolution for output video.

Step 4: Begin conversion.
Start H.265/HEVC to Plex app for Samsung TV conversion by clicking the right-bottom convert button.

When the conversion is finished, hit the "Open" icon on the bottom of the main interface will pop up the folder with converted files. Add converted movies to Plex Media Server, install and launch the Plex app on your Samsung TV, then feel free to stream files to Samsung TV via Plex with no video buffering issue.

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